4972 Garden Valley Rd

Roseburg, OR 97471

541-672-5559

Call Us

Mon - Fri: 8:00am - 4:30pm

Business Hours

Rates and Fees

At the December 2019 Board Meeting, the Board of Directors voted to leave the current base rate of $20.00 per month unchanged.
  • 3/4″ Meter Base Rate $20.00

    Includes first 1000 gallons

  • Surcharge $0.50

    per 1000 gallons

  • 1,000 gal to 50,000 gal $4.55

    per 1000 gallons

  • Over 50,000 gal $3.10

    per 1000 gallons



The State of Oregon calculates the average water used per month for a household of four at 7,500 gallons. Using the States average, the average bill with UBWA would be $53.33 per month.
  • Transfer Fee $150.00

    3/4″ Meter

  • Transfer Fee $170.00

    1″ Meter

  • Transfer Fee $320.00

    2″ Meter

  • Meter Read Fee $40.00

    Move In/Out, During normal business hours

  • Lock and Unlock Service Fee $40.00

    During normal business hours

  • Past Payment Collection Fee $40.00
  • Lock or Unlock Service Fee $40.00

    During normal business hours

  • After Hours Lock or Unlock Service Fee $120.00
  • Unpaid Past Due Balance Fee $5.00

    Flat fee or 1.5%, whichever is greater.

  • Insuffcient Funds (NSF) $40.00
  • Water Leak Check – Normal Business Hours $40.00 /hr

    2 hr minimum, plus materials & equipment. Client side of the meter

  • Water Leak Check – After Hours $60.00 /hr

    Includes weekends or holidays, 2 hr minimum, plus materials & equipment. Client side of the meter

Your Water Bill

All water bills are processed at the end of the month and sent out on the last day of the month. Depending upon your local postal service delivery schedule, you should receive your water bill around the 4th or 5th of each month.

The due date for the water bill is on the 22nd of each month. If your bill is paid after the 22nd you will be subject to a late fee. Late notices are sent out on the 15th of each month. If you are 60 days past due then shut-offs and collections are generally done on the 25th of each month.

For Non-Payment guidelines, please see section 5, Article XI, Benefits and Duties of Members of the By-laws.

What is your water bill telling you? Click here to see a breakdown of your water bill.

For renters wishing to know the amount of their water bill, all you need to do is call our office anytime after the 1st of the month during our normal business hours and someone at the front desk will be able to assist you.

Membership Prices

  • 5/8" x 3/4" $3,000

    1 EDU/ERU Membership

  • 1" $6,900

    2.5 EDU/ERU Membership

  • 1.5" $13,000

    5 EDU/ERU Membership

  • 2" $20,500

    8 EDU/ERU Membership

  • 3" $41,800

    16 EDU/ERU Membership

  • 4" $64,700

    25 EDU/ERU Membership

  • 6" $125,900

    50 EDU/ERU Membership

*EDU is Equivelent Dweling Unit
*ERU is Equivelent Residential Unit
*Membership Prices for 2020