4972 Garden Valley Rd

Roseburg, OR 97471


Call Us

Mon - Fri: 8:00am - 4:30pm

Business Hours

Water Bill Payments now made easier with Xpress Bill Pay

We accept: Debit, Visa, MC, Discover and American Express! Click the button above to pay your water bill.

UBWA is now taking credit cards for your Water Bill!

First time user with Express Bill Pay? Click HERE for instructions for First Time Users!

Do you want to use your mobile device to pay your water bill? Download the Xpress Bill Pay mobile app for you Android or iPhone. Click HERE to learn more!

You can  also call 855-507-2789 to use the Interactive Voice Response system.(Subject to a convenience fee).


The Easiest Way to Pay Your Bill 
Our new online payment option saves you time and gives you more flexibility in how you pay your bill. 
If you have an internet connection and an email address, you can now pay your bill online! It’s fast, it’s easy, and you no longer have to write a check each month or find a stamp when it’s time to send in your payment. 
How It Works 
We have partnered with Xpress Bill Pay, the premier provider for online payment systems. 
When you sign up for online bill payment, you will get a secure password to access your personal account at xpressbillpay.com. 
Every month we’ll send you a reminder email to let you know when your bill is online. 
Then, log in through your web browser and view your bill. Select a payment type — credit card, debit card, or electronic funds transfer — enter the requested information, and you’re done! 
It’s that easy, and it only takes you a few minutes. 
Q & A 
About The Online Bill Payment System:
Q: What is Xpress Bill Pay? 
A: Xpress Bill Pay is the company we have partnered with to handle our online payments. You access your account from their website, xpressbillpay.com.
Q: Does it cost anything to sign up for the Online Bill Payment System? 
A: No. It’s free to sign up for and use the Xpress Bill Pay online bill payment system. 
Q: What payment choices do I have with the Xpress Bill Pay Payment System? 
A: You can pay with a credit or debit card, or you can transfer funds directly from your checking account (aka: eCheck). There is a limit of $500.00 for Card transactions.
Q: Does it cost anything to use the Online Bill Payment System? 
A: Yes. Currently the fees are: Card 2.75% plus $00.50 per transaction. The ACH/EFT fee is $1.00 per transaction.
Q: What will my bill look like online?                                                                                                                                                                     A: We try to make the online bill display similar to your paper statement so you’ll find it easy to read your bill on a screen. 
Q: What other information is available? 
A: You can view up to two years’ history of your account online, so you can compare your current bill to a previous bill.
Q: Do I need to pay my bills from my computer? 
A: Not at all. You can pay your bill from just about anywhere via computer or mobile device. All you need is access to the internet through a web browser. You then log in to your account using your email address and password, or you can sign in using our app. No need to worry about late payments if you’re out of town when your bill is due. 
Q: How do I know the payment went through? 
A: After you complete the transaction, you can receive an email receipt to confirm that your payment went through. 
Q: Is my information safe? 
A: Absolutely. All the transactions are handled on secure servers. As long as you don’t give out your password, only you will be able to access your account. Plus, your personal information or email address will not be sold or rented to third parties for marketing purposes without your permission.